Outsource or Augment Your Workforce Across All BPO Functions
Take your business to the next level with a highly skilled, professionally trained Workforce. Plans start at $4.5/hour.
Whether it’s enhancing customer engagement, developing cutting-edge technology, or ensuring seamless back-office operations, our talent cloud is rich with specialists ready to propel your business forward.
Focus on the big stuff
It’s hard to grow a business when you’re overwhelmed. Your new workforce will take care of the little things so you can focus on the most critical tasks.
Get your time back
However you want to spend your time, it’s yours. And right now it’s buried underneath a mountain of emails and menial tasks.
Move forward faster
You’ll be amazed how much more you can get done with the right assistant. It’s like having a productivity superpower.
Best in-Class BPO Services
Customer Support
Elevate your brand's customer experience with our exceptional customer service solutions. Our highly trained and digitally skilled agents provide personalized support, ensuring customer satisfaction and loyalty.
SAAS Solutions
Unlock the potential of SAAS solutions for your business. Our team ensures seamless integration and optimization, helping you leverage the power of SAAS to drive efficiency and growth.
Back Office Services
Streamline your back-office operations with our secure services, including data entry, billing, collections, bookkeeping, telemarketing, and web research. We handle it all with precision, so you can focus on your core business.
Data Annotation and Analysis
Gain valuable insights from your data with our data annotation, enrichment, and analysis services. Our team of skilled professionals ensures accurate and comprehensive data processing, enabling data-driven decision-making for your business.
Virtual Assistant Services
Boost your productivity with tailor-made packages designed to meet your specific needs. Trusted by entrepreneurs and executives, our results-driven specialists help propel your business forward. Administrative Assistants, Sales Assistants, Customer Service Assistants,Bookkeeping Assistant
Resource Augmentation
Scale your workforce with ease by tapping into our pool of pre-vetted, digitally skilled professionals. Our resource augmentation services provide you with the right talent at the right time, allowing you to address skill shortages and meet evolving business demands.
Creative Department
Graphics Design
Enhance your brand identity and visual communication with our professional graphic design services. From logo creation to marketing materials, our talented designers craft visually appealing assets that resonate with your target audience.
Social Media Management
Maximize your social media presence and engagement with our comprehensive management services. Our experienced team develops tailored strategies, creates compelling content, and fosters meaningful interactions to grow your audience and drive business results.
Content Moderation
Maintain a safe and reputable online presence with our content moderation services. Our expert moderators monitor and filter user-generated content across various platforms, ensuring compliance with community guidelines and protecting your brand's reputation.
Business Consultation
Leverage our expertise in business consultation to optimize your operations and strategies. Our consultants provide actionable insights and recommendations to help you overcome challenges, seize opportunities, and achieve your business goals.
About Us
Jimfro Outsourcing is a leading BPO provider offering a comprehensive range of services, including customer support, SAAS solutions, back office tasks, data annotation and analysis, data entry, and resource augmentation. Our commitment to social impact through impact sourcing sets us apart, as we create employment opportunities that empower individuals and communities through digital skills development.
Our Values
Quality
Client Satisfaction
Social Responsibility
Digital Empowerment
Our Core Values
Our commitment to social impact through impact sourcing sets us apart, as we create employment opportunities that empower individuals and communities through digital skills development.
Get started nowQuality
We are committed to delivering top-notch services with excellence and precision.
Client Satisfaction
Customer happiness is our priority, and we strive to exceed expectations.
Social Responsibilty
We believe in giving back to society and making a positive impact on communities.
Digital Empowerment
We empower individuals by providing access to digital skills and opportunities for growth.
Our Digital Staffing Solutions
Jimfro Outsourcing offers digital staffing solutions alongside our traditional BPO services. Tailored to modern workforce needs, our flexible, on-demand staffing grants rapid access to skilled professionals, enabling swift and efficient team scaling.
Flexibilty
Access skilled professionals as needed, whether for short-term projects or long-term engagements.
Scalabilty
Scale your workforce up or down based on fluctuating business demands without the hassle of traditional hiring processes.
Cost Efficiency
Reduce overhead costs associated with recruitment, training, and employee benefits by leveraging our digital staffing services.
Expertise
Tap into a diverse pool of talent with expertise in various industries and domains to meet your specific project requirements.
Social Impact and Digital Empowerment
At Jimfro Outsourcing, we are committed to creating positive social change through our impact-sourcing initiatives. We empower individuals and communities by providing access to digital skills training through Jimfro Academy and fostering career growth within the digital BPO sector. Our success stories showcase the transformative impact we've had on individuals and communities, bridging the gap between businesses and a digitally empowered workforce.
Jimfro Academy
From Upskilling to Job Placement
Jimfro Academy is our dedicated initiative focused on upskilling individuals and equipping them for success in the dynamic digital BPO sector. We offer an industry-focused curriculum tailored to BPO needs, with skill-based programs that develop technical expertise and soft skills. Our accessible programs are designed for diverse backgrounds, ensuring that everyone has the opportunity to thrive in the digital economy. From data entry and analysis to customer support essentials, social media management, back office operations, and SAAS implementation and support, Jimfro Academy provides comprehensive training for various BPO roles.
Jimfro Academy goes beyond training by supporting graduates in their job search journey. Our career coaching services provide personalized guidance on resumes, interviews, and career development strategies. We leverage our industry network to connect graduates with employers through our live job board featuring current openings within Jimfro and partner companies.
By investing in Jimfro Academy, businesses gain access to job-ready talent, while individuals gain the skills needed to thrive in the digital economy. It's a win-win situation that drives both business success and social impact.
Our Happy Customers
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Frequently Asked Questions
1. What services does Jimfro Outsourcing provide?
Jimfro Outsourcing offers a comprehensive range of services including customer service outsourcing, IT support, data entry, back-office operations, and HR services. We aim to streamline your business processes and enhance efficiency.
2. How does Jimfro Outsourcing ensure data security?
We prioritise data security by implementing robust security protocols, conducting regular audits, and complying with international data protection standards. Our advanced systems are designed to safeguard sensitive information and ensure complete privacy.
3. What is the onboarding process for new clients?
Our onboarding process starts with an initial consultation to understand your business needs. The development of a customized plan follows this. We then set up the necessary infrastructure and train our team to seamlessly integrate with your operations, ensuring a smooth transition.
4. Can Jimfro Outsourcing scale services according to my business needs?
Absolutely, we provide scalable solutions that can be adjusted based on your business growth and changing requirements. Whether you need to scale up or down, we can accommodate your needs efficiently.
5. What are the pricing models available at Jimfro Outsourcing?
We offer flexible pricing models including hourly rates, fixed monthly fees, and project-based pricing. Our goal is to deliver cost-effective solutions tailored to your budget and business requirements, with full transparency and no hidden fees.
6. How does outsourcing with Jimfro work?
Outsourcing with Jimfro is simple and straightforward. You contact us with your requirements, and we match you with a team of skilled professionals who can fulfill your needs. Our team works remotely to deliver high-quality services while you focus on your core business activities.